私が会社員時代に遭遇した事件をもとに作ってみました。今週はこれを題材にアンさんと話し合ってみましょう。
ABC Restaurant: Hello, ABC Restaurant. How may I help you?
Suzuki Corporation: Hi, this is Suzuki Corporation. We had a party at your restaurant last Saturday. Do you remember?
ABC Restaurant: Yes, thank you very much for your business.
Suzuki Corporation: We have a problem. Someone posted a negative comment about our company on social media.
ABC Restaurant: Oh no. And how does this involve us?
Suzuki Corporation: We suspect that one of your staff members made the post.
ABC Restaurant: Why do you think that?
Suzuki Corporation: The post appeared right after we complained to your waiter about the poor service. We saw him using his cellphone and looking unhappy.
ABC Restaurant: But that doesn’t prove he posted the negative comment, does it?
Suzuki Corporation: We request that you delete the post.
ABC Restaurant: We can’t do that. We are not responsible for the post. You should address this issue elsewhere.
- What are the parties involved ?
- What triggered the incident?
- Do you think that ABC restaurant waiter did the posting? Why and why not?